Store Policy

All designs and images are copyrighted and are not to be reproduced, altered or distributed without prior written permission. Purchase of a print does not transfer copyright or reproduction rights, all print designs, images and files remain property of HTMLBaby.

Frames and props shown in the pictures for wall art, not included. 

Custom and Personalized Orders

Once we receive an order, we take the customer's instructions & create a mock up and send for approval within 2 business days. It is very important for the customer to ensure the mock up is 100% accurate. Once we receive approval the item is put into production. If approved incorrectly it is the customer responsibly to repurchase a new item.

The average production time on custom items start once all the information for order is received. If anything is missing, we will attempt to contact you. 

Processing time

Production time is 3-5 business days once a proof is approved.

Estimated shipping times

Europe: 3-5 business days

North America: 5-7 business days

Asia & Middle East: 7-10 business days

For other regions, please contact us for an estimate.

We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Because of the nature of these orders, customized items cannot be returned. if you are not satisfied with your item please contact us.

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