FAQ's

How do I wash my onesie?


When washing turn garment inside out. Wash in cold water with mild detergent. Do not use bleach or fabric softeners. Tumble dry low heat. Do not iron directly over design.




Do you offer returns or exchanges?


Custom orders are not returnable because of the personalized, made-to-order nature of customized items.

We want to ensure your complete satisfaction. If you are unsatisfied with your order, please contact us within 3 days upon receiving your items.




What are your current production times?


Each item is made custom just for you when you order. When you place an order, a proof of the design will be sent to you within 2 business days. After the proof is approved, production time is 3-5 business days. This is subject to change based on current order volume. During the holiday season, production times may increase.

If you need your item sooner than the standard production time, please contact us.




What regions do you ship to?


We proudly offer shipping to all regions! Europe: 3-5 business days North America: 7-10 business days Asia & Middle East: 7-10 business days For other regions, please contact us for an estimate.





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